Privacy Policy

Effective Date: January 15, 2026
Last Updated: January 15, 2026

Cavier Therapy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or use our online features.

This Privacy Policy applies to this website only. Therapy services, insurance billing, and telehealth sessions are provided through third-party platforms (including Headway), which maintain their own privacy practices.

1) Information We Collect

Information you provide to us

We may collect information you choose to share, such as:

  • Name

  • Email address

  • Phone number

  • Any message you submit through our contact form

Please do not submit sensitive personal or health information through the website contact form. If you need to share clinical details, use the secure intake and communication tools provided through Headway.

Information collected automatically

When you visit our website, certain information may be collected automatically, such as:

  • Device type and browser

  • IP address (or approximate location derived from IP)

  • Pages viewed and time spent on the site

  • Referring/exit pages

  • General website performance and usage data

This information is typically collected through cookies or similar technologies provided by our website platform and analytics tools.

2) How We Use Information

We use the information we collect to:

  • Respond to inquiries and scheduling requests

  • Provide website functionality and improve user experience

  • Maintain website security and prevent fraud or misuse

  • Understand how visitors engage with our website (analytics)

  • Comply with legal obligations

3) Protected Health Information (PHI) and Therapy Services

Cavier Therapy provides telehealth services and may collect health information as part of treatment. However, this website is not intended to collect Protected Health Information (PHI).

If you become a client, your intake, scheduling, telehealth sessions, and insurance-related information may be handled through Headway and other clinical systems used for treatment and operations. Headway maintains a HIPAA Notice of Privacy Practices describing how medical information may be used and disclosed.

For general information about HIPAA privacy notices, you can review guidance from the U.S. Department of Health and Human Services.

4) How We Share Information

We do not sell your personal information.

We may share information in limited circumstances, including:

  • Service providers that help us operate the website and business (for example, website hosting, forms, and email services)

  • Clinical and billing platforms used for therapy operations (for example, Headway) when you choose to use those services

  • Legal or safety reasons if required to comply with law, enforce policies, or protect rights, safety, and security

5) Third-Party Services and Links

Our website may link to third-party websites or services (for example, Headway scheduling pages). When you click a third-party link, you are subject to that third party’s privacy practices, not ours.

6) Accessibility Tool (UserWay)

We may use an accessibility widget (UserWay) to improve website accessibility. UserWay states that it does not collect personally identifiable information about end users through the widget.

7) Cookies and Analytics

We may use cookies and similar technologies to:

  • Enable core website functionality

  • Understand traffic and usage patterns

  • Improve site performance

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

8) Data Retention

We retain website inquiry information only as long as needed to respond to you, maintain records for business purposes, and comply with legal obligations. Information collected through clinical platforms is retained according to those platforms’ policies and applicable professional requirements.

9) Security

We take reasonable steps to protect personal information submitted through this website. No method of transmission over the internet is 100% secure. We encourage you not to submit sensitive clinical information through website forms and instead use secure platforms designed for telehealth and intake.

10) Your Choices and Rights

You may request to:

  • Access, correct, or delete personal information you submitted through our website

  • Withdraw consent for us to contact you (where applicable)

To make a request, contact us using the information below.

If you are an active or former therapy client, requests related to your health records may be handled according to applicable healthcare privacy rules and clinical platform processes. HIPAA also provides individuals rights to access their health information under certain conditions.

11) New York Residents

Cavier Therapy operates in New York and takes steps to comply with applicable New York privacy and data security requirements, including breach notification obligations where required.

12) Children’s Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13 through this website.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. Material changes will be posted on this page.

14) Contact Us

If you have questions about this Privacy Policy or want to make a request, contact:

Cavier Therapy
Email: cassie@caviertherapy.com
Location: New York (Telehealth Only)